• Contact information

Contact information

Customer Support

Contact Us

If you need help with an order, delivery, return, damaged item, product question or any other enquiry, please use our main contact page so your request can be sent through the correct support route.

Customer service operates Monday–Friday, 9:00am–5:00pm. Most enquiries are reviewed within 1–2 working days.

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Need help?

Use our main contact page

For the quickest and most accurate response, please contact us through our main support page. This helps our team collect the correct order details, policy information and supporting evidence where needed.

Before contacting us, please check the relevant policy page above.

For order-related enquiries, please include your order number, the email address used at checkout, and any relevant photos or tracking details.

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Direct details

Customer Support Details

Please use the contact page where possible. It helps us review enquiries fairly and respond with the right information.

Telephone +44 (0) 3333 355 335

For urgent order-related enquiries during customer service hours.

Email info@soghaat.co.uk

Please include your order number where applicable.

Business Address

Soghaat Gifts & Fragrances
Unit 3, Bradley Junction Industrial Estate
Leeds Road
Huddersfield
HD2 1UR
United Kingdom

Please do not send returns without following the returns process first, as unauthorised returns may not be accepted or processed correctly.

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