Safe & Secure Payments

Safe & Secure Payments

At Soghaat Gifts & Fragrances, your peace of mind is our top priority.
We understand that online shopping is built on trust, and we go above and beyond to make sure your payments are fully protected from start to finish.
Whether you’re shopping for yourself or sending a gift abroad, your money is safe, your details are private, and your experience is secure.

How We Keep Your Payments Secure
  • Encrypted Website: Our entire site runs on bank-level SSL/TLS encryption — indicated by the padlock icon in your browser — ensuring all data between you and our site remains private and secure.
  • Trusted Payment Partners: We work exclusively with Stripe and PayPal, two of the world’s most reputable payment providers. Both are globally certified for data security and used by millions of trusted businesses.
  • No Card Storage: We never see, store, or save your full card number or CVV code. Payments are handled entirely by our secure payment partners through encrypted systems.
  • Strong Customer Authentication: For extra safety, your bank may ask you to verify your payment using 3D Secure or biometric approval — this ensures that every payment is confirmed by you.
  • Fraud Prevention: All transactions are automatically screened for suspicious activity and verified through advanced security filters before approval.
  • Buyer Protection: PayPal and major card networks offer buyer protection and dispute resolution for eligible purchases, so you’re never left unprotected.
Your Money Is Safe With Us

We know how important it is to feel confident when shopping online. Rest assured, when you place an order with us, your money never goes “into thin air.”
Every payment is processed securely by established global partners like Stripe and PayPal — not through internal or manual methods.

Funds are only captured after your payment is successfully authorised and confirmed by your bank or card provider.
We don’t handle or have access to your sensitive information at any stage.
If anything ever goes wrong — a lost parcel, a courier delay, or a genuine issue — our support team is here to assist and ensure it’s resolved fairly.

We’ve built our name on transparency, quality, and trust. Every order, large or small, is treated with care and backed by our long-standing reputation for reliable service and customer satisfaction.

What We Never Do
  • We never store your card information or ask for payment via WhatsApp, text, or social media.
  • We never request one-time passcodes (OTPs), banking app approvals, or personal login details.
  • We never process payments manually — all payments go through verified, encrypted channels.
  • We never disappear after payment — our support team is always available to help.
Payment Methods We Accept
  • All major debit and credit cards (Visa, Mastercard, Maestro, and American Express)
  • PayPal (including PayPal Balance and PayPal Credit)
  • Apple Pay & Google Pay (where supported)
  • Klarna – Buy Now, Pay Later options for eligible UK customers
Refunds, Returns & Reversals

Refunds are always processed back to the original payment method through the same secure channel you used at checkout.
We will never ask for your card number, bank account, or any payment information to issue a refund.
Once approved, Stripe or PayPal handles the transaction directly and securely back to you.

Why You Can Trust Soghaat

We’ve earned the trust of thousands of happy customers across the UK and Europe through our commitment to honest business, high-quality products, and exceptional customer service.
Our brand has been recognised with multiple national awards for excellence and authenticity in the fragrance industry.
When you shop with Soghaat, you’re not buying from an unknown seller — you’re buying from a respected, well-established brand that values its customers and reputation.

Our Promise to You

We take your safety personally. Every order placed on our website is processed through secure, traceable systems and backed by global payment protections.
Your privacy, your data, and your trust are never taken for granted.
You’ll always receive what you ordered, handled with care, and if something goes wrong, we’ll make it right.

Tips for Safer Online Shopping
  • Always make sure you’re shopping on our official website: https://www.soghaat.co.uk.
  • Look for the padlock symbol in your browser before entering card details.
  • Never share one-time codes or banking passwords with anyone claiming to be from us.
  • Contact our team immediately if you suspect any payment issue or unusual activity.

Summary: Every transaction with Soghaat is fully encrypted, handled by leading payment partners, and protected by global buyer safeguards.
Your money is safe, your details are secure, and your confidence is well-placed.

Need Reassurance?

Still unsure? That’s okay — we understand trust takes time.
Feel free to speak to our friendly support team for peace of mind before placing your order.
You can reach us Monday–Friday, 10 AM – 5 PM (UK time) on +44 3333 355 335 or via email at info@soghaat.co.uk.
We’re always happy to help — before, during, or after your purchase.

Visa, Mastercard, Paypal, Stripe, Klarna, Apple Pay

All payments are securely processed through trusted, globally recognised systems.