Contact Soghaat
Contact Us
Choose the closest topic first. We will show the most useful guidance, the right policy page, and the details needed only if you still need to contact us.
Customer service operates Monday-Friday, 9:00am-5:00pm. Most enquiries are reviewed within 1-2 working days.
1Choose topic
2Read guidance
3Send details
Step 1
How can we help today?
Select the closest route. Many questions can be answered here without sending a message.
Guidance
Please confirm before continuing:
Please tick the required confirmation boxes before continuing.
We are glad that helped. You can choose another topic above if needed.
Message sent
Your enquiry is being sent to our customer support team. Please do not refresh the page or submit the same message again.
What happens nextMost enquiries are reviewed within 1-2 working days, Monday-Friday, excluding UK bank holidays.
Please avoid duplicatesOne clear enquiry helps us keep the review faster and more accurate.
While you waitYou can still use the Help Centre or tracking page for self-serve updates.
Customer Support
Ways to reach us
The guided form is the quickest route for order help, but our direct details are here for customers who need them.
Telephone
+44 (0) 3333 355 335
For urgent order-related enquiries during customer service hours.
Email
info@soghaat.co.uk
Please include your order number where relevant so we can locate your details quickly.
Warehouse location
Soghaat Gifts & Fragrances, Unit 3, Bradley Junction Industrial Estate, Leeds Road, Huddersfield, HD2 1UR, United Kingdom.
Customer service
Monday-Friday, 9:00am-5:00pm, excluding UK bank holidays.
Review time
Most enquiries are reviewed within 1-2 working days.
Award-recognised retailer
Recognition from 2023-2026 reflects our continued focus on trust, service and Arabian fragrance retail.
Returns notice
Please do not send returns without following the returns process first.